University Plaza Hotel

We were put in poolside suites when we had reserved regular rooms. The upgrade was nice but we were charged more as well. We were tired from our trip so we didnt argue and just enjoyed the rooms. The front desk lady was extremely sweet and friendly. We stayed during the week so the place was pretty vacant. The poolside suites rooms were huge and led right out to the outdoor pool. Overall the property itself looked like it could use a little sprucing up in a few places but overall it was a nice hotel.

The locations was excellent. I loved the lobby spaces, the room was very clean and there was an air purifier and mini fridge in the room.

It was Beautiful.! The room was clean . I love the atmosphere. It's the kind of place that would be a be a cool gift card for a stay to give to someone.

Clean and bright parking lot.

The check-in: the check-in was a bit mixed. We arrived a little after 3 p.m. and we were told that the housekeeping staff had yet to clear our room. Which we made the best of it. By going to a CVS (just around the corner). When we returned, it was as smooth as can be. The rooms: we got the executive suite. Which was nicely appointed and was pretty standard. Having our grandkids along the separate room was great. The amenities: we used both the exercise room and both pools since the weather was nice. The exercise room was crowded (Saturday night- go figure) the indoor pool was really fun. It's 3 to 5.5 feet deep. And since we had the whole pool to ourselves, it was great; everyone else was in the outdoor pool. The service: we needed extra pillows and blankets for the pullout sofa. They had everything to us without any delays. The location: it's centrally located, and everything is within several blocks for us. We have been to Springfield several times, and we really enjoyed this place most so far.